Average Score (117 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

117 Ratings

4.8 Average

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  • Caroll-nne B.04-30-2025

    TYPE:SalesMODEL:TiguanYEAR:2024

    Chase always listens to our needs and cuts through any nonsense. Transparency is number one for us and he always exceeds expectations.

  • Gail P.04-29-2025

    TYPE:ServiceMODEL:ID.4YEAR:2021

    It was pretty painless. They came picked up my car and left me a loaner and then brought it back and left my car with all the updates.

  • Bruce T.04-25-2025

    TYPE:ServiceMODEL:TaosYEAR:2022

  • Carla S.04-24-2025

    TYPE:ServiceMODEL:JettaYEAR:2018

    We work together on keeping the vehicle working running.

  • Toni G.04-21-2025

    TYPE:ServiceMODEL:JettaYEAR:2024

  • Stacey B.04-18-2025

    TYPE:SalesMODEL:JettaYEAR:2025

    I had the best customer service I could ask for from Jett waiting at the door outside to greet me by name hand shake and then looking at the jettas to Anthony taking the time to do a nice test drive with me . Both made me feel comfortable

  • Joseph M.04-17-2025

    TYPE:ServiceMODEL:AtlasYEAR:2025

    No issues with overall vehicle, have been a Volkswagen owner for many years.

  • Nancy B.04-16-2025

    TYPE:ServiceMODEL:JettaYEAR:2021

    Always great service!

  • Dawn S.04-08-2025

    TYPE:SalesMODEL:AtlasYEAR:2025

    Love buying new cars here.

  • Ritchie H.04-06-2025

    TYPE:ServiceMODEL:AtlasYEAR:2019

    As usual the service writers were friendly and professional . The work was done in a timely manner. And done correctly. It is always a nice to get service and done correctly. Greg Bell is always great to talk to.