TYPE:ServiceMODEL:TiguanYEAR:2021
There was not good communication before the appointment but good customer service onsite
Average Score (117 reviews):4.8
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:ServiceMODEL:TiguanYEAR:2019
Timely service, helpful staff. All went well!
TYPE:ServiceMODEL:Golf AlltrackYEAR:2019
Service was fast. My representative was knowledgeable and went through all the options for service with me in detail. Good all around!
TYPE:ServiceMODEL:JettaYEAR:2019
I am always greeted with a smile!! Scheduling is easy, and the service department wastes no time getting my car in and back on the road. They are also very thorough and provide information regarding possible upkeep/maintenance issues that should be addressed, without making me feel pressured. I leave feeling like my safety is taken seriously by everyone. My only "complaint" is the small merchandise area in front of the parts department—it gets me every time! There are so many cute (and cool) items available for purchase! My mind says, "There's no such thing as buying too much VW merch" my closet disagrees.
TYPE:ServiceMODEL:TiguanYEAR:2022
TYPE:ServiceMODEL:JettaYEAR:2024
I like that I can get a fresh cup of coffee while I wait plus the I always get great service on my car.
TYPE:ServiceMODEL:ID.4YEAR:2023
TYPE:ServiceMODEL:TaosYEAR:2022
Quick efficient and complete
TYPE:SalesMODEL:JettaYEAR:2025
TYPE:SalesMODEL:JettaYEAR:2025