Average Score (124 reviews):4.7

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

124 Ratings

4.7 Average

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  • Thomas H.07-14-2025

    TYPE:ServiceMODEL:AtlasYEAR:2025

    Everything went well. As planned.

  • Chris S.07-09-2025

    TYPE:ServiceMODEL:ID4YEAR:2025

    They were courteous and polite, and able to explain any issues I had

  • Nathan P.07-01-2025

    TYPE:ServiceMODEL:TiguanYEAR:2021

    Great customer service, and transparent with my repairs and the cost.

  • Nancy L.06-30-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    Customer service

  • Kelly M.06-30-2025

    TYPE:ServiceMODEL:AtlasYEAR:2022

  • Lisa H.06-30-2025

    TYPE:ServiceMODEL:TiguanYEAR:2023

    The team is helpful and responsive.

  • Nancy B.06-30-2025

    TYPE:ServiceMODEL:JettaYEAR:2021

  • Joshua H.06-28-2025

    TYPE:ServiceMODEL:ID.4YEAR:2024

  • Nancy B.06-28-2025

    TYPE:ServiceMODEL:ID.4YEAR:2024

  • Dylan P.06-26-2025

    TYPE:ServiceMODEL:TaosYEAR:2022

    When dealing with service I would like more information on stuff they are recommending.