Average Score (124 reviews):4.7

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

124 Ratings

4.7 Average

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  • David Q.08-20-2025

    TYPE:ServiceMODEL:ID.4YEAR:2024

    Was easy to talk to

  • Michael K.08-18-2025

    TYPE:ServiceMODEL:ID.4YEAR:2023

    VW Salem is friendly, fast and reliable.

  • Susan E.08-11-2025

    TYPE:SalesMODEL:TaosYEAR:2025

    I like the car and color I got. The salesperson was PERFECT!

  • Alyssa A.08-08-2025

    TYPE:ServiceMODEL:AtlasYEAR:2019

    Greg & Joshua were awesome! Always taking care of my car needs while going the extra mile. They are why I don’t go to other competitors. Thank you VW service team.

  • Kathryn R.08-08-2025

    TYPE:SalesMODEL:Atlas Cross SportYEAR:2025

    The Sales Person, Skip was exceptional. He provided our options in a clear manner. We wanted to lease, but the price was out of our range, so he worked to sell us the 2025 Cross Sport SE (we wanted a SEL but the price was a little too high). We appreciated the clear presentation of all the finance and extra options. We love our VW. This makes the 14th VW we have owned. It all started with our first new car, a 1973 VW Bus.

  • John S.08-08-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2021

    This price was EXORBITANT! Taking out a loan for this high of price is beyond understanding.

  • Ambre E.08-06-2025

    TYPE:SalesMODEL:JettaYEAR:2025

    Every interaction was great. Kind people with friendly attitudes and good knowledge of the vehicles I wanted to try. I felt at ease and listened to immediately. Zero pressure - just a clear and solid transaction.

  • Triston J.07-30-2025

    TYPE:ServiceMODEL:JettaYEAR:2019

  • Kathy R.07-28-2025

    TYPE:ServiceMODEL:TiguanYEAR:2021

    Always reliable in every way. You need more help so that more appointments are available.

  • Mike O.07-23-2025

    TYPE:SalesMODEL:Golf RYEAR:2025

    Brendon and Mike made the experience extremely easy, and it was great getting most everything done in advance.