TYPE:ServiceMODEL:TiguanYEAR:2021
Average Score (117 reviews):4.8
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:ServiceMODEL:TaosYEAR:2023
Great service; personable and helpful staff. Work done in a timely manner
TYPE:ServiceMODEL:TiguanYEAR:2020
The service team always remembers me and they are a great bunch. Happy to help and very polite.
TYPE:ServiceMODEL:Golf RYEAR:2024
They were ready for my appointment and had me in and out within an hour.
TYPE:SalesMODEL:TiguanYEAR:2024
TYPE:ServiceMODEL:JettaYEAR:2022
My recent service visit to Volkswagen of Salem was excellent. From the friendly greeting to the efficient service, everything met my expectations. The service advisor was knowledgeable and helpful, and the work was completed earlier than I expected. I appreciate the commitment to customer satisfaction and will definitely return for future service needs.
TYPE:ServiceMODEL:TiguanYEAR:2022
Was helped very quickly by a very friendly and knowledgeable staff, even greeted by name without having to look up my appointment or ask for my name. Wait time was reasonable for my service, waiting area was clean and comfortable.
TYPE:ServiceMODEL:e-GolfYEAR:2019
TYPE:ServiceMODEL:TiguanYEAR:2023
it was great they helped me understand that was going on with my car and also recommended me some things for my vehicle for a fair price
TYPE:SalesMODEL:TaosYEAR:2024
Brendon was great during our purchase, it took me a few days but he didn’t put any pressure on me.