TYPE:ServiceMODEL:TiguanYEAR:2018
The service center always takes great care of my vehicle during regular maintenance and repairs.
Average Score (124 reviews):4.7
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:SalesMODEL:ID.4YEAR:2025
I really enjoyed working with Skip. He wasn't too pushy and listened to me and my requests and respected these to get the sale completed in an efficient manner.
TYPE:ServiceMODEL:Golf GTIYEAR:2024
I made my appointment for Sept. 9 and dropped my car off early in the morning. Picked it up at 4:30 p.m., but the mechanic didn't have time to look at it because he was tied up with a problematic engine. Had to bring the car back the next day. That's the only reason I couldn't give five stars. The mechanic did end up diagnosing and resolving the problem, and the department waived the diagnostic fee, which I appreciated.
TYPE:ServiceMODEL:ID.4YEAR:2024
TYPE:ServiceMODEL:TiguanYEAR:2019
Not very hospitable. Staff was not personable. Openly expressed that their techs don't like doing tire rotations and it showed. I had to pay for the rotation and my wheels were caked in grease and had chips in them. It took my several washes and cleaners to get them looking decent. With my extended maintenence and rim warranty I purchased I will be filing a claim to get my rims fixed. They do not offer free loaners or a wash after service unlike my previous dealership which is disappointing. I personally will not be using their services again or be recommending the dealership.
TYPE:ServiceMODEL:AtlasYEAR:2019
TYPE:ServiceMODEL:TaosYEAR:2022
Great customer service.
TYPE:ServiceMODEL:TiguanYEAR:2020
Upon arrival I am greeted with a smile and full attention from everyone in the dealership. The service department lets me know the details, timeline, and offers me a ride. I receive a call when vehicle is ready and/or any update if necessary. When I call for appointment I pick the date to fit my schedule.
TYPE:SalesMODEL:ID.4YEAR:2025
TYPE:ServiceMODEL:AtlasYEAR:2024
Always so welcoming professional takes care of their longtime customers, and I will not go back to any other dealership. Volkswagen has my business.